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FAQ's

 Shipping Policy

We ship worldwide! All items sold on our website ship FREE of charge with a $100 purchase to the USA only. International shipping is not included in this offer. Same day delivery is not available at this time. For West Coast residents, please allow up to 7 business days to receive your order. All orders placed after 4pm Monday - Friday will be shipped the next business day. Orders placed before 4pm Monday - Friday will be shipped the same day. Orders placed on Saturday and Sunday will be shipped Monday morning. Shipping and tracking information will be emailed to you after your item(s) have been shipped.

Return Policy for USA and International Orders

We will gladly accept your return for an exchange or store credit only. We do not issue refunds. We must receive your item by the 3rd business day of you receiving your item. 

Exchange Order to:

The VIP Boutique @ Jalamadi Signature Salon

1091 Stuyvesant Ave. 

Irvington, NJ 07111

email: info@vipboutiqueonline.com

 Returned items must meet these requirements:

  • Return within 3 business days from the day of receiving your items.
  • Items that has not been worn, damaged, or altered.
  • Must have all labels and tags attached.
  • Shoes must be repacked in its original shoe box and unworn.

Shipping for exchanges:  Customers are responsible for all shipping costs that may be acquired upon making an exchange. We suggest that you use a traceable and insured mail service such as USPS,UPS, or FEDEX. Please allow up to 2 weeks from the time you mail your order for the exchange to be processed. An email will be sent to you once the exchange has been prepared and shipped. As a courtesy, The VIP Boutique will pay for your new merchandise to be shipped back to you.

How do I Make an Exchange?

First, please notify us by email regarding your exchange. Then, fill out The VIP Boutique Exchange Form that was sent to you with your order and indicate the new size you are exchanging your item for. Your new item will be placed on hold and shipped out after we receive your returned merchandise. If your replacement item is no longer in stock, you will receive store credit. You have 15 business days to use your store credit. Please note, The VIP Boutique has the right to deny an exchange upon our discretion. 

*ALL SALES ARE FINAL ON SALE ITEMS! THERE ARE NO REFUNDS OR EXCHANGES*!

Size Info

The VIP Boutique carry sizes XS-3X. The size chart is as follows:

XS (0-2)

S (4-6)

M (6-8)

L (10-12)

1X (14-16) PLUS SIZE....Size 1X can also fit size XL. 

2X (18-20) PLUS SIZE

3X (22-24) PLUS SIZE

All plus size clothing are fit to contour your body and accentuate your curves for a bodycon fit unless otherwise indicated in the product description. If you would like a more loose fit, we suggest the next largest size.

*Sizes are limited on our website and we do not restock most items*

Thank you!

We appreciate your business!

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